At fmc99, your privacy matters. This Privacy Policy explains in clear terms what personal data we collect, why we collect it, how we use and protect it, and the rights you hold as a user of the fmc99 platform. Please read this document carefully alongside our Terms & Conditions.
Six principles that guide every data decision we make — before you read the full policy below.
We collect only the personal data we genuinely need. Each data point has a defined purpose — account management, KYC verification, payment processing, or regulatory compliance. We do not collect data speculatively.
All data transmitted between your browser and the fmc99 platform is encrypted using 256-bit SSL/TLS. Data at rest is stored on secured servers with access controls, audit logging, and regular security assessments.
fmc99 does not sell, rent, or trade your personal data to third parties for commercial purposes. Period. Data is shared only with trusted service providers operating under strict confidentiality obligations.
You have meaningful rights over your personal data — including the right to access, correct, and in certain circumstances request deletion of your information. We make exercising those rights straightforward.
We do not hold your data indefinitely. Retention periods are tied to the purpose for which data was collected and to any applicable legal or regulatory obligations. Data is securely deleted when no longer required.
This Privacy Policy is written to be understood, not obscured. We keep the language clear and update this document promptly when our data practices change. You will always know where you stand with fmc99.
This Privacy Policy ("Policy") is issued by fmc99 ("the Platform", "we", "us", "our"), the operator of the online gaming website accessible at https://fmc99.cam. It applies to all personal data collected from individuals who access, register with, or otherwise use the fmc99 platform, including players located in Malaysia and other jurisdictions where access is not restricted.
fmc99 is committed to protecting the personal data of its users in accordance with applicable data protection principles. We act as the data controller for personal data collected through the fmc99 platform and are responsible for ensuring that personal data is processed lawfully, fairly, and transparently.
By accessing or using the fmc99 platform, you acknowledge that you have read and understood this Privacy Policy. This Policy should be read in conjunction with our Terms & Conditions. Where a conflict exists between this Policy and the Terms & Conditions on a data-related matter, this Privacy Policy shall take precedence.
Malaysian Users: This platform is primarily designed for English-speaking users in Malaysia. Our payment integrations include Touch 'n Go eWallet, Boost, GrabPay, DuitNow, Maybank2u, CIMB Clicks, and FPX. Any personal data associated with these payment methods is processed in accordance with this Policy and applicable financial regulations.
For the purposes of this Privacy Policy, the following terms have the meanings set out below:
fmc99 collects the following categories of personal data from users of the platform. The specific data points collected from any individual depend on the nature and extent of their interaction with the platform.
Full legal name, date of birth, nationality, MyKad or passport number, government-issued photo identification documents.
Email address, Malaysian mobile phone number, residential address including state and postcode.
Username, hashed password, account creation date, account status, session logs, and communication preferences.
Deposit and withdrawal history, payment method tokens (not full card or e-wallet credentials), transaction amounts in MYR, and wallet balance records.
Betting history, game participation records, wagering amounts, win/loss records, session durations, and responsible gambling limit settings.
IP address, device type, browser type and version, operating system, screen resolution, and general geolocation derived from IP.
Pages visited, features used, clickstream data, time spent on platform sections, referral source, and promotional interaction data.
Records of support interactions via Live Chat, email correspondence with [email protected], and any formal complaints or feedback submitted.
Personal data is collected through the following means:
fmc99 processes personal data on the following legal bases, depending on the purpose of processing:
| Legal Basis | When It Applies |
|---|---|
| Contractual Necessity | Processing required to create and manage your account, process deposits and withdrawals, and fulfil our obligations under the Terms & Conditions. Without this processing, we cannot provide the service. |
| Legal Obligation | Processing required to comply with applicable legal and regulatory obligations, including KYC identity verification, AML transaction monitoring, and licensing compliance requirements. |
| Legitimate Interests | Processing for fraud prevention, security monitoring, platform analytics, and service improvement purposes, where our interests do not override your fundamental privacy rights. |
| Consent | Processing for optional communications such as marketing emails, promotional SMS messages, and personalised bonus offers, where you have given explicit and revocable consent. |
| Vital Interests | Processing in limited emergency circumstances where it is necessary to protect the vital interests of a data subject, for example in suspected cases of problem gambling requiring urgent intervention. |
Personal data collected by fmc99 is used for the following purposes:
fmc99 does not sell, rent, or commercially exploit your personal data. We share personal data with third parties only in the circumstances described below, and only to the extent necessary for the stated purpose:
All third-party data processors engaged by fmc99 are required to implement appropriate technical and organisational security measures and to process personal data only in accordance with fmc99's documented instructions.
fmc99 retains personal data only for as long as necessary to fulfil the purpose for which it was collected, or as required by applicable legal and regulatory obligations. The following general retention periods apply:
Upon expiry of the applicable retention period, personal data is securely deleted or irreversibly anonymised. Where anonymisation is technically achievable, anonymised data may be retained indefinitely for aggregated analytics purposes.
fmc99 implements a range of technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. These measures include:
Your Responsibility: While fmc99 takes all reasonable steps to protect your data on our end, you are also responsible for maintaining the security of your account. Use a strong, unique password and do not share your login credentials with anyone. If you suspect unauthorised access to your account, contact our support team immediately via Live Chat.
fmc99 uses cookies and similar technologies (including web beacons and local storage) to operate the platform, analyse usage, and where you have given consent, to personalise content and marketing. Below are the categories of cookies in use on the fmc99 platform:
You may manage cookie preferences through your browser settings. Please note that disabling strictly necessary cookies will impair the functionality of the platform and may prevent you from accessing certain features, including login and real-money gameplay.
As a data subject whose personal data is processed by fmc99, you hold the following rights. To exercise any of these rights, please contact us using the details in Section 16 below.
| Right | What It Means |
|---|---|
| Right of Access | You may request a copy of the personal data we hold about you and information about how it is being processed. We will respond to verified access requests within 30 days. |
| Right to Rectification | You may request correction of any inaccurate or incomplete personal data held about you. For account data, many corrections can be made directly through your account settings. |
| Right to Erasure | In certain circumstances, you may request deletion of your personal data. Note that this right is subject to overriding legal and regulatory obligations — we may be required to retain certain data even following a closure request. |
| Right to Restrict Processing | You may request that we limit the processing of your data in certain circumstances, such as while the accuracy of data is being contested or while a complaint is under review. |
| Right to Data Portability | Where processing is based on consent or contractual necessity, you may request a machine-readable copy of your personal data for portability to another service provider. |
| Right to Object | You may object to processing based on our legitimate interests, including profiling for marketing purposes. You may also withdraw consent for marketing communications at any time. |
| Right to Withdraw Consent | Where processing is based on your consent (e.g., marketing emails), you may withdraw that consent at any time. Withdrawal does not affect the lawfulness of processing prior to the withdrawal. |
fmc99 will not charge a fee for exercising any of these rights in standard circumstances. We may request proof of identity before processing a request to protect against unauthorised third-party access to your data.
fmc99 does not knowingly collect or process personal data from individuals under the age of 21. The platform is intended exclusively for adults aged 21 years and above. Age verification is a mandatory part of the account registration and KYC process.
Where fmc99 discovers or is notified that personal data has been collected from a person under the age of 21, such data will be deleted promptly, the associated account will be closed, and any deposited funds will be returned in accordance with our underage gambling policy.
Parents or guardians who believe a minor under their care has registered an account with fmc99 should contact our support team immediately via Live Chat or by email at [email protected] (plain text — not a link). We will treat all such reports with urgency.
fmc99 operates as an international online gaming platform. Personal data collected from Malaysian users and users in other jurisdictions may be transferred to and processed on servers located outside Malaysia. Where such transfers occur, fmc99 takes steps to ensure that appropriate safeguards are in place to protect your data, including:
Malaysian users should be aware that data protection laws in other jurisdictions may differ from those in Malaysia. fmc99 contractually requires all international processors to maintain standards equivalent to those described in this Policy.
The fmc99 platform integrates with a number of third-party services to deliver its functionality. While we have described these integrations above in the context of data sharing, it is important to note that this Privacy Policy applies only to personal data collected and processed directly by fmc99.
Third-party services — including payment gateways, identity verification providers, and fraud prevention tools — operate under their own privacy policies and data practices. We encourage you to review the privacy policies of any third-party service you interact with in connection with the fmc99 platform.
fmc99 does not embed third-party advertising networks or data brokers on the platform. We do not permit third parties to place cookies on your device via the fmc99 website for purposes other than those described in this Policy.
fmc99 reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, legal obligations, or platform features. When we make material changes to this Policy, we will notify registered users via a prominent notice on the platform or by email to the address associated with your account, at least 14 days before the revised Policy takes effect.
The "Last Updated" date at the top of this document will be revised each time a change is made. We encourage you to review this Policy periodically. Continued use of the fmc99 platform following the effective date of any amendment constitutes acceptance of the revised Policy. If you do not agree with material changes to this Policy, you should close your account and cease using the platform.
If you have any questions about this Privacy Policy, wish to exercise any of your data subject rights, or wish to raise a complaint about how fmc99 has handled your personal data, please contact us using the details below:
If you are not satisfied with our response to a privacy complaint, you may have the right to escalate the matter to the relevant data protection authority in your jurisdiction. fmc99 will cooperate fully with any such authority in the course of any investigation.
Effective Date: This Privacy Policy is effective as of 1 January 2026 and supersedes all previously published versions of this document.
We've designed fmc99 to be a platform you can trust with your personal data and your money. If you have any questions about how we handle your information before you start playing, our support team is available 24/7 in English, Bahasa Melayu, and Mandarin.